“Jill has provided consultation and has conducted user research and usability testing on a range of projects for Carnegie Hall. Her work is rigorous, nuanced, and thoughtful, and has always yielded valuable and actionable insights.”
Christopher Amos, Director, Educational Media and Technology, Carnegie Hall

“I hired Jill Fruchter as a usability consultant to work with us on testing a complex interface for a client that was new to usability testing. Jill worked with both our company and the client to develop a testing plan and screener tool on an extremely tight deadline, set up a usability lab at the company’s office, and conducted highly detailed and informative tests.
— Hana Schank, Principal, CollectiveUX

“Jill is terrific. Her work is consistently excellent, whether she is providing deft moderation of a usability test or more intricate analysis of a card sorting exercise. It’s a pleasure to work with Jill – she has been a usability testing consultant on a variety of research projects here at NYTimes.com.”
— Torben Brooks, User Experience Manager, The New York Times

“Jill has worked with my team as a usability testing consultant on a number of recent projects. She is a skilled moderator and a thoughtful analyst who routinely delivers high-caliber work. I would recommend her without hesitation.”
— Alex Wright, Director, User Experience, The New York Times

“I hired Jill in the middle of a complicated R+D project for a major media company. Based on early prototypes for teachers, Jill was able get quickly up to speed, create sketches and contribute to design iterations. She also organized and conducted interviews with parents and kids and analyzed the results. She’s great on the details and has a passion for interactive media.
— John Parris, Senior Design Associate, EDC/Center for Children and Technology

“Although Jill is a fantastic user interviewer/moderator, she is much more than that. Jill delves into user work flows, strives to understanding what users truly need, and then interprets those needs into a concrete set of recommended business approaches. If you want a research consultant who will bring her A-game to every project, hire Jill.”
— Amy Lambo Hawthorne, Director, Digital Product Development, Wiley

Do you have a research study in mind or want to ask some questions? Contact me.