JillI am an independent user experience (UX) researcher with 10+ years experience in user-centered design, user research and usability testing.  I am passionate about bringing the voice of the user into the development cycle so design teams have the information (and empathy) they need to transform good ideas into great user experiences.

“Jill is terrific. Her work is consistently excellent, whether she is providing deft moderation of a usability test or more intricate analysis of a card sorting exercise. It’s a pleasure to work with Jill.
— Torben Brooks, UX Manager, NYTimes.com

– Certified Usability Analyst, Human Factors International
– M.L.S., Information & Library Science, Pratt Institute
– B.A., Psychology/Sociology, Wesleyan University