As a user experience (UX) researcher, I help clients design for how people think, their expectations, behaviors, and the problems they’re trying to solve. Bringing research into the development process provides those “A-ha!” moments that help focus attention on design solutions vs. opinions, generating the insights needed to transform good ideas into great user experiences. More about my approach: Usability Q&A

CLIENTS: The New York Times, Fidelity Investments, Morgan Stanley, Wiley, Electronic Ink, Carnegie Hall, CollectiveUX, EDC/Center for Children & Technology. See Referrals