As a user experience (UX) researcher, I help clients design for how people think, their expectations, behaviors, and the problems they’re trying to solve. Doing research provides those “Aha!” moments that help focus attention on design solutions vs. opinions, generating the insights needed to transform good ideas into great user experiences on the Web and mobile.
CLIENTS: The New York Times, Wiley, Electronic Ink, Morgan Stanley, Carnegie Hall, CollectiveUX, EDC/Center for Children & Technology. See clients and referrals.
>>> My take on some familiar usability myths: Usability Q&A
